Email link clicks are not getting tracked

Before an email is sent, Mautic replaces all links in the email with links back to Mautic including a unique key. If the lead clicks on such a link, the lead is redirected to Mautic. Mautic tracks the click action and redirects the lead to the original location. It's fast so the lead doesn't notice the additional redirect.

If the email click doesn't get tracked, make sure that:

1. Your Mautic server is on a public URL. Tracking doesn't work on a localhost.

2. Link tracking doesn't work for test emails, so make sure the email was sent to an existing lead and not by the Send Example link.

3. You've opened the link in a incognito browser. More about it in the

   Pages

   troubleshooting.

4. Check if the link in the email has been replaced by the Mautic's tracking link. If not, report it to https://github.com/mautic/mautic/issues with all the details (Mautic version, PHP version, what the link URL is before sending, what it is after sending and so on).